Effectively managing a department is no easy task — especially when your employees are emergency responders. Managers must provide leadership, overlook operations, and maintain positive relationships among employees, all while staying poised and collected. While there is no rule book on how to manage the standard department, here are some general tips to ensure that you are setting up your crew for success.

The "Top Ten" Performance Management Tips:

1. Talk to Your People Often

2. Build Feedback In Naturally

3. Be Honest

4. Notice Great Performance

5. Have a System

6. Keep it Simple

7. Be Very Positive

8. Achieve Their Needs

9. Tackle Discipline

10. Learn from Mistakes


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