NM 911 center struggles with population, cell phonesFunding and staffing have not matched the increase in call volume, according to officials
By Diana M. Alba
The Las Cruces Sun-News
LAS CRUCES, N.M. — Too few staff and a too-small, aging building have created what one official described as a "crisis" situation with the county-city 911 call center.
Indeed, center Director Hugo Costa said calls to the center and dispatches made to local law enforcement and emergency personnel have increased dramatically in recent years. However, funding — and hence staffing — hasn't kept pace.