The 9/11 tapes; Duty, confusion and terror
By Luis Perez and Hana Alberts
Newsday (New York)
Copyright 2006 Newsday, Inc.
There is the voice of the fire chief, now deceased, demanding where the men and radios are, and asking for a helmet.
There are the many frustrated firefighters turned away from the burning Twin Towers by overwhelmed fire dispatchers, and the simple mention of Engine 279, allowing a mother to place where her firefighter son died.
Full story: The 9/11 tapes; Duty, confusion and terror