Cell phone service falters after Minn. bridge collapse
St. Paul Pioneer Press
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ST. PAUL, Minn. — Already the busiest period for cell phone activity, the hour between 6 and 7 p.m. saw call volume spike for most service providers just after the Interstate 35W bridge collapse at 6:05 p.m. Wednesday. Many mobile calls didn't go through after the accident.
This was to be expected, local experts said, as hundreds or thousands of people tried placing calls to reassure loved ones or to track down friends or relatives.
"It's human nature for everyone to pick up wireless devices to make sure loved ones are safe," said Skip Thurman, spokesman for Qwest.